Onsite Client Payments Specialist – Fort Worth

Staff Perm, LLC; Fort Worth (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly Pay

Medical

Dental

Vision

Life Insurance

Job summary

Staff Perm, LLC in Fort Worth, TX seeks a Client Support Specialist to provide exceptional service and accurate payment processing for government and municipal clients. The role is onsite in Fort Worth in a fast-paced, customer-focused team environment.

Responsibilities include handling inbound calls, processing payments, addressing inquiries and confidentiality with financial data. Requires a high school diploma and ability to type during live calls; onsite position with fixed schedules and

Qualifications

• High School Diploma or GED required.
• Ability to type and speak simultaneously during live calls.
• Proficiency with computers, email, and web browsers.

Responsibilities

• Handle inbound customer calls from start to resolution, including payment processing, inquiries, complaints, and information requests.
• Provide courteous and professional service to internal and external customers, aiming for high satisfaction.
• Follow security protocols and confidentiality standards when handling sensitive financial data.
• Accurately document all transactions in accordance with company and regulatory requirements.

Skills

Typing during live calls

Microsoft Office

Outlook

Communication skills

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Job description

Staff Perm, LLC in Fort Worth, TX seeks a Client Support Specialist to provide exceptional service and accurate payment processing for government and municipal clients. The role is onsite in Fort Worth in a fast-paced, customer-focused team environment.

Responsibilities include handling inbound calls, processing payments, addressing inquiries and confidentiality with financial data. Requires a high school diploma and ability to type during live calls; onsite position with fixed schedules and