Payment Processing & Customer Support Specialist — Fort Worth (Onsite)

Staff Perm, LLC; Fort Worth (TX); Presencial; USD 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Resumo da oferta

Staff Perm, LLC is seeking a Customer Service Specialist to support government and municipal clients with payment processing and high-volume transactions. This onsite role in Fort Worth, TX requires attention to detail and a customer-focused approach.

You will manage inquiries, resolve issues, and maintain detailed records in compliance with company policies and regulatory standards, while working in a fast-paced environment and providing courteous service to internal and external customers.

Qualificações

• High School Diploma or GED required.
• Must be 18 years of age or older.
• Ability to type and speak simultaneously during live calls.
• Comfortable using computers, including email and web browsers.
• Familiarity with Microsoft Office and Outlook.

Responsabilidades

• Handle inbound customer calls from start to resolution, including payment processing.
• Provide courteous and professional service to internal and external customers, aiming for high satisfaction.
• Follow security protocols and confidentiality standards when handling sensitive financial data.
• Accurately document all transactions in accordance with company and regulatory requirements.

Conhecimentos

Typing while on calls

Microsoft Office

Outlook

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office Suite

Outlook Email Client

Descrição da oferta de emprego

Staff Perm, LLC is seeking a Customer Service Specialist to support government and municipal clients with payment processing and high-volume transactions. This onsite role in Fort Worth, TX requires attention to detail and a customer-focused approach.

You will manage inquiries, resolve issues, and maintain detailed records in compliance with company policies and regulatory standards, while working in a fast-paced environment and providing courteous service to internal and external customers.