Onsite Property Operations & Vendor Coordinator

Essex Property Trust; San Francisco (CA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k employer match

Housing discount 20%

12 paid holidays

15 PTO days

Annual bonus opportunity

Job summary

Essex Property Trust seeks an Operations Coordinator to support maintenance operations across a portfolio. You will prioritize service requests, coordinate inspections, and manage vendor scheduling, working closely with General Operations Managers and Maintenance Supervisors.

The role is primarily in-office, with on-site property visits as needed for turnover and emergency response. You will help streamline processes, track work orders, and communicate with residents, vendors, and associates to

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.
• Prior experience in customer service or property management is preferred.
• Commitment to providing exceptional customer service and a desire to help people.
• Strong organizational and time management skills to handle multiple responsibilities effectively.
• Ability to work independently and collaboratively in a centralized hub environment.
• Ability to read, write, speak, and understand English.
• Capability to utilize a personal smart device for apps related to property operations and communication.
• Ability to work onsite to complete essential job functions outlined above and as arise in the ordinary course of the job.

Responsibilities

• Manage and prioritize service requests using SightPlan.
• Schedule pre-move-out and final move-out inspections, in person or virtual as needs demand.
• Create purchase orders for vendor services and track vendor-related work orders.
• Schedule vendors for unit turnovers based on inspection findings.
• Monitor unit turnover and maintenance work orders to ensure timely completion.
• Respond to onsite emergencies and coordinate with the onsite team.
• Support CMS Project Manager in asset improvement and preventative maintenance projects; be the Community Management stakeholder.
• Assist in scheduling and granting property access for projects led by Project Execution and sustainability, onsite as needed.
• Communicate with on-site team and residents to confirm work completion, gather feedback, and suggest improvements.
• Assist in purchasing supplies, equipment, and services while tracking budget variances.
• Other responsibilities as deemed necessary by the company as part of the ordinary course of business.

Skills

MS Office

Property management software

Customer service

Organization

English proficiency

Independent work

Team collaboration

Tech/mobile devices

Education

High school diploma or equivalent

College degree preferred

Tools

SightPlan

CRM software

Job description

Essex Property Trust seeks an Operations Coordinator to support maintenance operations across a portfolio. You will prioritize service requests, coordinate inspections, and manage vendor scheduling, working closely with General Operations Managers and Maintenance Supervisors.

The role is primarily in-office, with on-site property visits as needed for turnover and emergency response. You will help streamline processes, track work orders, and communicate with residents, vendors, and associates to