Maintenance Operations Coordinator: Onsite & Vendor Liaison

Essex Property Trust, Inc.; Foster City (CA); Hybrid; USD 56,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k employer match

Paid holidays

PTO

Housing discount

Job summary

Essex Property Trust, Inc. is seeking an Operations Coordinator in Foster City, CA to support maintenance operations and coordinate service requests across a portfolio of properties.

The role involves working with the General Operations Managers and Maintenance Supervisors to prioritize work and maintain standards, with in-person and remote communication as needed. The position emphasizes in-person collaboration at Essex offices, with occasional on-site project support and inspections.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.
• Prior experience in customer service or property management is preferred.
• Strong organizational and time management skills to handle multiple responsibilities effectively.

Responsibilities

• Manage and prioritize service requests using SightPlan.
• Schedule pre-move-out and final move-out inspections with residents, in person or virtually.
• Create purchase orders for vendor services and track work orders.
• Schedule vendors for unit turnovers based on inspection findings.
• Monitor unit turnover and maintenance work orders to ensure timely completion.
• Respond to onsite emergencies and coordinate with the onsite team to provide coverage as needed.
• Assist in scheduling property access for projects and communicating with residents and on-site teams.

Skills

Microsoft Office Suite

Customer service

Time management

Communication

Education

High school diploma

College degree preferred

Tools

CRM software

Property management software

Job description

Essex Property Trust, Inc. is seeking an Operations Coordinator in Foster City, CA to support maintenance operations and coordinate service requests across a portfolio of properties.

The role involves working with the General Operations Managers and Maintenance Supervisors to prioritize work and maintain standards, with in-person and remote communication as needed. The position emphasizes in-person collaboration at Essex offices, with occasional on-site project support and inspections.