Property Operations Coordinator — Maintenance & Vendor Lead

EPT SPE LLC; Laguna Niguel (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401k match

Wellness programs

12 paid holidays

15 PTO days

Housing discount

Job summary

Essex Property Trust in Laguna Niguel, CA, is seeking an Operations Coordinator to support maintenance operations across a portfolio of properties. You will prioritize service requests, coordinate vendor scheduling, and assist with project support in collaboration with the General Operations Managers and Maintenance Supervisors.

This role is primarily onsite at an Essex office, with remote/telecommunication when needed.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.
• Prior experience in customer service or property management is preferred.
• Strong organizational and time management skills to handle multiple responsibilities effectively.
• Ability to work onsite to complete essential job functions outlined above and as arise in the ordinary course of the job.

Responsibilities

• Manage and prioritize service requests using SightPlan.
• Schedule pre-move-out and final move-out inspections with residents, which may be conducted in person or virtually as needs demand.
• Create purchase orders for vendor services and track vendor-related work orders.
• Schedule vendors for unit turnovers based on inspection findings.
• Monitor unit turnover and maintenance work orders to ensure timely completion.
• Respond to onsite emergencies and coordinate with the onsite team, including providing in-person support and coverage as needed for colleagues at other locations.
• Partner with CMS Project Manager in supporting various asset improvement and preventative maintenance projects.
• Be the Community Management stakeholder of each project.
• Assist in scheduling and granting property access for projects led by Project Execution and sustainability, which can require onsite presence to facilitate.
• Communicate with on-site team and residents in person (or telephonically and virtually when not possible) to confirm work completion, gather feedback, and recommend improvements.
• Assist in purchasing supplies, equipment, and services while tracking budget variances and escalating concerns as needed.
• Other responsibilities as deemed necessary by the company as part of the ordinary course ofbusiness.

Skills

MS Office

CRM software

SightPlan

Strong communication

Organizational skills

Education

High school diploma

College degree preferred

Tools

SightPlan

CRM software

Job description

Essex Property Trust in Laguna Niguel, CA, is seeking an Operations Coordinator to support maintenance operations across a portfolio of properties. You will prioritize service requests, coordinate vendor scheduling, and assist with project support in collaboration with the General Operations Managers and Maintenance Supervisors.

This role is primarily onsite at an Essex office, with remote/telecommunication when needed.