Onsite Maintenance Operations Coordinator

Essex-Property-Trust; Hayward (CA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid parental leave

PTO 15 days

Job summary

Essex-Property-Trust seeks an Operations Coordinator to support maintenance operations across a portfolio of properties. You will prioritize service requests, coordinate vendors, and assist with inspections and project support.

The role requires strong communication with residents and an ability to manage multiple tasks in a centralized hub environment. Onsite work at Essex offices and properties is expected, with occasional travel for meetings and training.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.
• Prior experience in customer service or property management is preferred.
• Commitment to exceptional customer service and a service-oriented mindset.
• Strong organizational and time management skills; ability to work independently and in a team.

Responsibilities

• Manage and prioritize service requests in the maintenance workflow.
• Schedule pre-move-out and final move-out inspections with residents; in person or virtual.
• Create purchase orders for vendor services and track work orders.
• Coordinate vendor scheduling for unit turnovers and maintenance tasks.
• Monitor turnover progress and ensure timely completion of work orders.
• Respond to onsite emergencies and provide in-person support when needed.
• Support asset improvement projects with CMS Project Manager and onsite team.
• Schedule property access for projects and communicate progress to residents.
• Assist in purchasing supplies while tracking budget variances.
• Maintain alignment with Essex policies and ensure compliance with applicable laws.

Skills

Customer service

Property management

Communication

Time management

Teamwork

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office Suite

CRM software

Job description

Essex-Property-Trust seeks an Operations Coordinator to support maintenance operations across a portfolio of properties. You will prioritize service requests, coordinate vendors, and assist with inspections and project support.

The role requires strong communication with residents and an ability to manage multiple tasks in a centralized hub environment. Onsite work at Essex offices and properties is expected, with occasional travel for meetings and training.