Onsite Project Coordinator: Customer & Installations

Crew2, Inc; City of Pewaukee (WI); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Crew2, Inc. is seeking a Project Coordinator to serve as the primary liaison between customers and the installation workforce, ensuring a seamless, high-quality installation experience.

You will interact daily with installers, clients, service providers, and homeowners to support scheduling, communication, and issue resolution. The role requires an Associate degree or equivalent experience; a Bachelor’s degree is preferred.

Qualifications

• Associate degree in Business, Construction Management, Project Management, or related field.
• Bachelor’s degree in a related field preferred.

Responsibilities

• Coordinate and manage daily installation schedules and timeframes.
• Respond promptly to customer calls and service requests.
• Serve as primary contact and resolve issues during installation.
• Coordinate and dispatch work orders to service providers daily.
• Confirm completion and verify customer satisfaction.
• Support production team to improve service quality.

Skills

Scheduling coordination

Customer service

Communication skills

Problem solving

Multitasking

Relationship building

Education

Associate degree in Business, Construction Management, Project Management, or related field

Bachelor’s degree in a relevant field preferred

Job description

Crew2, Inc. is seeking a Project Coordinator to serve as the primary liaison between customers and the installation workforce, ensuring a seamless, high-quality installation experience.

You will interact daily with installers, clients, service providers, and homeowners to support scheduling, communication, and issue resolution. The role requires an Associate degree or equivalent experience; a Bachelor’s degree is preferred.