Onsite Programs Lead: Client Growth & Delivery

The Adecco Group; South Hampton (NH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and AD&D insurance

Short-term and long-term disability

401k plan

Paid time off and holidays

Commuter benefits

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs. You will align with the client’s objectives, lead daily recruitment and fulfillment activities, and drive KPI performance while building a collaborative, high-performing team.

You will focus on growing accounts, maintaining high client satisfaction, and positioning Adecco as a trusted workforce solutions partner through data-driven reviews and proactive leadership across the program.

Qualifications

• High school diploma or equivalent and 5+ years of relevant work experience.
• Managerial/supervisory experience in a service provider environment preferred.
• Proven track record of customer satisfaction and expanded responsibilities.

Responsibilities

• Serve as the primary client contact and escalation point for Adecco programs.
• Lead recruitment/fulfillment activities and monitor KPI performance.
• Grow and retain accounts, price and sell services, and build client relationships.
• Prepare and present monthly/quarterly reviews to senior leadership.
• Ensure SLA targets are met and align with client objectives.

Skills

Client relationship building

Account growth

KPI & SLA management

Recruitment leadership

Pricing & sales of services

Team leadership

Data interpretation & reporting

MS Office proficiency

Education

High school diploma or equivalent

Tools

MS Office

PowerPoint

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs. You will align with the client’s objectives, lead daily recruitment and fulfillment activities, and drive KPI performance while building a collaborative, high-performing team.

You will focus on growing accounts, maintaining high client satisfaction, and positioning Adecco as a trusted workforce solutions partner through data-driven reviews and proactive leadership across the program.