Onsite Program Leader: Client Growth & Ops

The Adecco Group; Sunnyside (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

PTO 152 hours/year

Paid Holidays 10 days

Paid Parental Leave 6 weeks

Commuter benefits

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs and to drive strategic, long-term evolution of the client engagement.

You will oversee daily recruitment activities, KPI measurement, and collaborative team efforts to position programs for continued success with clients. Strong leadership and client Relationship skills are essential for driving high satisfaction and retention.

Qualifications

• High school diploma or equivalent required.
• 2–5 years of managerial/supervisory experience preferred.
• Proven track record of customer satisfaction and client relationship success.
• Proficiency in MS Office (Word, Excel, PowerPoint) required.

Responsibilities

• Grow and retain accounts; build relationships with HR and Operations.
• Achieve high levels of client satisfaction through reviews and surveys.
• Price and sell services; manage conversions, temp, and perm placements.
• Lead recruitment teams in a fast-paced environment; manage KPIs and SLAs.
• Prepare monthly/quarterly business and performance reviews for leadership.

Skills

Client relationships

Recruitment team management

Communication skills

Organizational skills

KPIs & SLAs

Education

High school diploma

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact for our programs and to drive strategic, long-term evolution of the client engagement.

You will oversee daily recruitment activities, KPI measurement, and collaborative team efforts to position programs for continued success with clients. Strong leadership and client Relationship skills are essential for driving high satisfaction and retention.