Onsite Printer & Tech Support Pro

CompuCom; Newark (NJ); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Paid parental leave

401(k)

FSA/HSA pre-tax benefits

Job summary

CompuCom Systems, Inc. is seeking a skilled Field Technician to provide onsite technical support within a designated geographic area. You will troubleshoot, install, and repair laser printers, wide-format printers, kiosks, POS systems and related hardware/software, serving as the primary onsite contact.

Candidates must have reliable transportation, a valid driver's license, and the ability to manage multiple priorities, working independently or with a team across different states.

Qualifications

• Experience with Epson print systems is a plus.
• Experience repairing laser and wide format printers.
• Electromechanical experience a plus.
• Strong knowledge of printers, computer hardware, and software.
• Proven troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Maintain a clean workspace during and after repair.
• Ability to manage multiple priorities and work independently or in a team.
• Physical capability to lift up to 50 lbs.

Responsibilities

• Diagnose and resolve issues with printers, plotters, kiosks, and POS systems
• Install, configure, and maintain hardware and software
• Perform routine maintenance to optimize equipment performance
• Deliver clear technical assistance to customers onsite and over the phone
• Maintain accurate service records and uphold quality standards

Skills

Printer repair

Wide-format printers

Troubleshooting

Customer service

Onsite support

Electromechanical

Job description

CompuCom Systems, Inc. is seeking a skilled Field Technician to provide onsite technical support within a designated geographic area. You will troubleshoot, install, and repair laser printers, wide-format printers, kiosks, POS systems and related hardware/software, serving as the primary onsite contact.

Candidates must have reliable transportation, a valid driver's license, and the ability to manage multiple priorities, working independently or with a team across different states.