Field IT Technician — Onsite Hardware & Printer Expert

Compucom Staffing; Augusta (ME); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

PTO

Job summary

CompucomStaffing is seeking a Field Technician in Augusta, ME to provide end-user support and hands-on IT hardware/software maintenance. Must have reliable transportation, clean MVR, and a valid driver's license. Role involves onsite and phone support, printer/POS repair and routine maintenance.

The ideal candidate has strong troubleshooting skills, good communication, and the ability to work independently in a team. W2 employment with comprehensive benefits offered.

Qualifications

• Reliable transportation with a valid driver's license and clean MVR.
• Strong ability to diagnose, troubleshoot, and resolve hardware and software issues.
• Excellent communication and a solid commitment to customer service.
• Ability to manage multiple tasks independently while contributing to a team.

Responsibilities

• Diagnose, troubleshoot, and resolve hardware and software issues onsite and remote.
• Install, configure, and maintain IT equipment and related applications.
• Repair/install/remove printers, POS, laptops, desktops, servers, and network gear.
• Perform preventive maintenance to ensure optimal equipment performance.
• Provide clear, professional technical support to customers onsite and by phone.
• Maintain accurate service documentation in compliance with standards.

Job description

CompucomStaffing is seeking a Field Technician in Augusta, ME to provide end-user support and hands-on IT hardware/software maintenance. Must have reliable transportation, clean MVR, and a valid driver's license. Role involves onsite and phone support, printer/POS repair and routine maintenance.

The ideal candidate has strong troubleshooting skills, good communication, and the ability to work independently in a team. W2 employment with comprehensive benefits offered.