Onsite POS Tech Support Specialist – Growth-Minded

Quilt Software; Provo (UT); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

3 Weeks of PTO

Generous Medical, Dental, and Vision plans

Company Sponsored Life Insurance

401k with Company Match

Job summary

A technology solutions provider in Provo, UT is looking for a Technical Support Specialist to provide excellent phone and email support for their POS software and hardware. Candidates should possess strong troubleshooting skills, especially in Windows OS and hardware. Offering 3 weeks of PTO and competitive pay of $19-$21 per hour, this entry-level position focusses on providing exceptional customer service to local businesses.

Qualifications

• Experience providing phone and email support for software and hardware.
• Ability to troubleshoot technical problems in Windows and SQL Server.
• Experience maintaining documentation for technical products.

Responsibilities

• Provide phone and email support for POS software and hardware.
• Resolve problems quickly and efficiently.
• Maintain lab environments for testing updates to software.

Skills

PC Hardware troubleshooting

Written and verbal communication

Customer Service skills

Windows Operating Systems expertise

Network Protocols knowledge

Job description

A technology solutions provider in Provo, UT is looking for a Technical Support Specialist to provide excellent phone and email support for their POS software and hardware. Candidates should possess strong troubleshooting skills, especially in Windows OS and hardware. Offering 3 weeks of PTO and competitive pay of $19-$21 per hour, this entry-level position focusses on providing exceptional customer service to local businesses.