Enterprise POS Support Engineer (24/7)

Flourish Ventures; Enid (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

Flourish Ventures is seeking a Technical Support Engineer in the United States, Oklahoma, Enid. The role involves providing enterprise-level support for our POS software, assisting customers with their queries, and troubleshooting technical issues. Candidates should have a Bachelor’s degree in computer science or IT, and 0-3 years of relevant experience. Excellent communication skills are essential, and the ability to work in a 24/7 support environment is expected. The position is full-time and onsite.

Qualifications

• Bachelor's degree in computer science or related field.
• 0-3 years of experience in application support or technical support.
• Ability to solve complex application/software issues.

Responsibilities

• Provide enterprise-level assistance to customers.
• Diagnose and troubleshoot POS software problems.
• Support clients via email, phone, and video calls.

Skills

Excellent interpersonal skills

Good written and verbal communication skills

Problem-solving skills

Education

Bachelor’s degree in computer science or information technology

Proven work experience of 0-3 years in technical support roles

Job description

Flourish Ventures is seeking a Technical Support Engineer in the United States, Oklahoma, Enid. The role involves providing enterprise-level support for our POS software, assisting customers with their queries, and troubleshooting technical issues. Candidates should have a Bachelor’s degree in computer science or IT, and 0-3 years of relevant experience. Excellent communication skills are essential, and the ability to work in a 24/7 support environment is expected. The position is full-time and onsite.