POS Deployment & Support Specialist

Network International; Egypt (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

A tech services company is seeking an experienced professional to manage POS deployment tasks in the United States. The role involves handling merchant support, ensuring the accuracy of terminal operations, and providing excellent customer service. Candidates should have at least two years of experience in customer service roles and strong problem-solving skills. This full-time position offers opportunities for regular site visits and client engagement.

Qualifications

• +2 years’ experience in merchant support or customer service roles.
• Good communication skills in English.
• Familiarity with ticketing systems is a plus.

Responsibilities

• Handle POS deployment and inventory management tasks.
• Monitor and report POS terminal operations regularly.
• Resolve client inquiries and issues related to deployments.

Skills

Problem-solving

Excellent communication

Customer service

Ability to work under pressure

Attention to detail

Job description

A tech services company is seeking an experienced professional to manage POS deployment tasks in the United States. The role involves handling merchant support, ensuring the accuracy of terminal operations, and providing excellent customer service. Candidates should have at least two years of experience in customer service roles and strong problem-solving skills. This full-time position offers opportunities for regular site visits and client engagement.