Onsite Pharmacy Patient Engagement Specialist

AndHealth LLC; Indianapolis (IN); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision insurance

Paid time off

Disability benefits

Résumé du poste

AndHealth LLC in Indianapolis, IN is seeking a Patient Engagement Specialist (Pharmacy Liaison) to support our health center partners. You will input patient data, assist with insurance, and ensure accurate medication processing.

This onsite role requires IN pharmacy technician certification, strong communication, and the ability to coordinate with providers and patients to improve access and adherence.

Qualifications

• High school diploma required.
• Bachelor’s degree preferred.
• Certified or Registered Pharmacy Technician in IN required.
• National certification (PTCB or ExCPT) required or within 6 months of hire.
• Willing to obtain licenses in multiple states.

Responsabilités

• Input patient data, insurance, and prescriptions into the pharmacy system.
• Count, pour, and label medications following safety protocols.
• Assist patients at pickup, resolve insurance rejections, and communicate status clearly.
• Manage inventory, perform cycle counts, and handle outdated stock.
• Coordinate prior authorizations with pharmacists for high-cost specialty drugs.
• Help patients access financial assistance programs or copay cards.
• Make outreach calls to specialty patients to schedule refills and ensure adherence.
• Handle cold chain management for biologics and specialty injectables.
• Provide on-site or cross-site remote support as needed.
• Support other projects as required.

Connaissances

Prescription processing

Fulfillment

Customer experience

Inventory management

Prior authorization coordination

Patient advocacy

Adherence monitoring

Cold chain management

On-site support

Formation

High school diploma

Bachelor’s degree (preferred)

IN Pharmacy Technician license

PTCB or ExCPT certification

Outils

Pharmacy management system

Inventory software

Description du poste

AndHealth LLC in Indianapolis, IN is seeking a Patient Engagement Specialist (Pharmacy Liaison) to support our health center partners. You will input patient data, assist with insurance, and ensure accurate medication processing.

This onsite role requires IN pharmacy technician certification, strong communication, and the ability to coordinate with providers and patients to improve access and adherence.