Hybrid Specialist: Specialty Pharmacy Patient Engagement

AndHealth LLC; Christopher (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Short-Term Disability

Long-Term Disability

Job summary

AndHealth LLC is seeking Specialty Patient Engagement Specialists to join our team onsite at a health center partner site in Illinois. You will process prescriptions, verify benefits, and help patients access specialty medications while ensuring data accuracy and HIPAA compliance.

You will work closely with providers and pharmacists, support patient education, manage referrals, and use digital health tools to improve access and adherence in a startup-friendly environment.

Qualifications

• High School Diploma required.
• Bachelor’s degree preferred.
• BLS obtained or willing to obtain.
• Certified or Registered Pharmacy Technician in IL required.
• Nationally certified - PTCB or ExCPT required or obtained within 6 months of hire.
• Willing to obtain licenses in multiple states.

Responsibilities

• Process prescriptions in the pharmacy operating system with accuracy and manage daily inventory activities.
• Complete benefits verification and enroll patients in copay cards or assistance programs to reduce costs.
• Collaborate with providers to address formulary restrictions and obtain prior authorizations.
• Communicate with patients about medication use, side effects, and upcoming fills/deliveries.
• Document all patient interactions in the specialty pharmacy system and route clinical needs to a pharmacist.
• Assist with patient referrals for specialty care and guide through onsite digital health questionnaires and AndHealth app.
• Generate adherence reports; ensure HIPAA compliance; provide on-site or remote support as needed.
• Maintain flexibility for on-site or cross-site remote coverage to support operations.

Skills

Communication

Multitasking

Tech savvy

Bilingual (EN/ES)

Education

High School Diploma

Bachelor’s degree preferred

BLS certification

IL Pharmacy Technician license

PTCB or ExCPT

Multi-state licensure willingness

Tools

Pharmacy software

Job description

AndHealth LLC is seeking Specialty Patient Engagement Specialists to join our team onsite at a health center partner site in Illinois. You will process prescriptions, verify benefits, and help patients access specialty medications while ensuring data accuracy and HIPAA compliance.

You will work closely with providers and pharmacists, support patient education, manage referrals, and use digital health tools to improve access and adherence in a startup-friendly environment.