Onsite Specialty Patient Engagement & Access Specialist

AndHealth LLC; Illinois; Presencial; USD 42.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Paid time off

Short- and Long-Term Disability

Employee growth opportunities

Descripción de la vacante

AndHealth LLC in Illinois seeks Specialty Patient Engagement Specialists at our Health Center partner site. You will process prescriptions, verify benefits, assist with prior authorizations, and support patients through digital health tools and the AndHealth app.

You will collaborate with providers, maintain HIPAA-compliant communication, and help patients access specialty medications while navigating copays and patient assistance programs.

Formación

• High School Diploma required or equivalent.
• Bachelor's degree preferred.
• BLS certification obtained or willing to obtain.
• Certified Pharmacy Technician in IL required.
• National certification (PTCB/ExCPT) required or within 6 months of hire.
• Willing to obtain licenses in multiple states.

Responsabilidades

• Accurately process prescriptions within the pharmacy operating system and support daily inventory activities.
• Complete benefits verification and assist patients with copay cards or patient assistance programs to reduce costs.
• Assist providers with formulary restrictions, prior authorizations, and appeals for access to specialty meds.
• Communicate with patients to review medication use, potential side effects, and schedule fillings or deliveries.
• Document all patient interactions in specialty pharmacy software and route clinical needs to a pharmacist or clinician.
• Manage patient referrals for specialty care and guide them through onsite digital health questionnaires and the AndHealth app.

Conocimientos

Pharmacy experience

Bilingual (English/Spanish)

Strong communication

Detail-oriented

Educación

High School Diploma

Bachelor's degree preferred

BLS certification required or willing to obtain

IL Pharmacy Technician license required

PTCB or ExCPT certification required or within 6 months

Descripción del empleo

AndHealth LLC in Illinois seeks Specialty Patient Engagement Specialists at our Health Center partner site. You will process prescriptions, verify benefits, assist with prior authorizations, and support patients through digital health tools and the AndHealth app.

You will collaborate with providers, maintain HIPAA-compliant communication, and help patients access specialty medications while navigating copays and patient assistance programs.