Pharmacy Liaison & Patient Access Specialist

AndHealth; Indianapolis (IN); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid time off

Short- and Long-Term Disability

Job summary

AndHealth in Indianapolis, IN is seeking Patient Engagement Specialists (Pharmacy Liaisons) to support specialty medication services at our health center partner site. This on-site role focuses on accurate data entry, patient care, and coordination with providers and pharmacies.

Ideal candidates have a high school diploma (Bachelor's preferred), IN pharmacy tech license, national certification, and at least 3 years of pharmacy experience.

Qualifications

• High School Diploma required.
• Bachelor’s degree is preferred.
• Certified or Registered Pharmacy Technician in the state of IN required.
• Nationally certified - PTCB or ExCPT required or obtained within 6 months of hire.
• Must be willing to obtain and maintain licenses or certifications in multiple states.

Responsibilities

• Prescription Processing: Input patient data, insurance info, and prescriptions into the pharmacy management system.
• Fulfillment: Count, pour, and label medications with safety protocols.
• Customer Experience: Support patients at pickup, resolve insurance rejections, and communicate medication status.
• Inventory Management: Stock, cycle counts, and manage outdated inventory.
• Prior Authorization Coordination: Gather clinical documentation and submit prior authorizations for medications, including high-cost specialty drugs.
• Patient Advocacy: Liaise with patients, providers, and manufacturers to access financial assistance programs or copay cards.
• Adherence Monitoring: Conduct outreach calls to schedule refills and ensure adherence.
• Cold Chain Management: Handle biologics and specialty injectables properly.
• Other: Provide on-site or cross-site remote support as needed.
• Support other projects as needed.

Job description

AndHealth in Indianapolis, IN is seeking Patient Engagement Specialists (Pharmacy Liaisons) to support specialty medication services at our health center partner site. This on-site role focuses on accurate data entry, patient care, and coordination with providers and pharmacies.

Ideal candidates have a high school diploma (Bachelor's preferred), IN pharmacy tech license, national certification, and at least 3 years of pharmacy experience.