Onsite People & Ops Lead - Houston

HireArt; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical ICHRA

Dental/vision premiums

Life and disability insurance

Work-from-home stipends

Uncapped PTO

401(K)

Job summary

HireArt is seeking an organized Operations Site Lead to provide onsite HR and employee experience support for a key client. You will manage onboarding, training, and ongoing HR inquiries, serving as the main point of contact for contract employees.

Success requires strong communication, empathy, and the ability to coach, document, and resolve issues quickly while aligning with client policies and processes.

Qualifications

• 2+ years of direct people support within Operations/HR/Employee Experience.
• 1+ years supporting clients as a liaison on-site or remotely.

Responsibilities

• Drive onboarding readiness for new hires and ensure 24-hour onboarding completion.
• Field payroll, timesheets, PTO, benefits, and HR inquiries via multiple channels.
• Coach, document, and address performance and attendance issues as needed.
• Maintain accurate timekeeping and client-approved hours.

Skills

Onboarding & ramp-up

HR operations

Employee relations

Communication

Time management

Coaching & feedback

Tools

Zendesk

Slack

Workday

Microsoft Excel

Job description

HireArt is seeking an organized Operations Site Lead to provide onsite HR and employee experience support for a key client. You will manage onboarding, training, and ongoing HR inquiries, serving as the main point of contact for contract employees.

Success requires strong communication, empathy, and the ability to coach, document, and resolve issues quickly while aligning with client policies and processes.