Onsite PC Support Technician – Client-Facing & Travel Ready

Worldwide TechServices; California (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A global technology services provider is looking for a Dynamic PC Support professional in California. This role involves performing basic troubleshooting activities for desktops and laptops, providing customer support, and meeting service delivery standards. The ideal candidate should have technical school certification, relevant customer service experience, and the ability to communicate effectively with clients. This position requires driving to client locations and may involve lifting equipment up to 50 lbs. Apply now to join a company known for its commitment to excellence.

Qualifications

• Typically requires technical school certification or equivalent and 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Meet customer service satisfaction criteria.
• Complete all administrative tasks associated with each call.
• Report all activity in an accurate and timely manner.

Skills

Communication regarding technical issues

Ability to drive to client locations

Ability to lift computer equipment up to 50 lbs

Must own a basic repair tool kit

Education

Technical school certification or equivalent

Job description

A global technology services provider is looking for a Dynamic PC Support professional in California. This role involves performing basic troubleshooting activities for desktops and laptops, providing customer support, and meeting service delivery standards. The ideal candidate should have technical school certification, relevant customer service experience, and the ability to communicate effectively with clients. This position requires driving to client locations and may involve lifting equipment up to 50 lbs. Apply now to join a company known for its commitment to excellence.