Onsite Patient Tech Support Specialist (Part-Time)

uniguest; New York (NY); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Competitive benefits package

401k Plan with Employer Match

Paid Time Off

Employee Assistance Program

Career development opportunities

Performance bonuses

Employee Recognition Rewards Program

Job summary

Uniguest is seeking a Part-Time Onsite Patient Technology Support Specialist to assist at NewYork-Presbyterian Weill Cornell Medical Center and Lower Manhattan Hospital. You will help patients and staff use bedside TVs, digital signage, and conferencing tools while performing light maintenance and equipment replacements.

The role requires strong customer service, clear communication, and the ability to work independently in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent required.
• Able to travel to hospital locations.
• Able to lift up to 50 pounds and climb a 6-foot ladder.
• At least 1 year of customer service experience preferred.

Responsibilities

• Deliver outstanding customer service to patients and hospital staff.
• Help patients navigate and use bedside TVs and interactive technology.
• Troubleshoot basic technical issues and work with teammates to resolve more complex problems.
• Replace equipment such as TVs, pillow speakers, phones, and other patient-room devices.
• Perform light maintenance to keep systems operating smoothly.
• Complete basic computer documentation and service records accurately.
• Help ensure every patient has a positive technology experience during their hospital stay.

Skills

Customer service

Communication

Problem solving

Independent work

Basic computer skills

Time management

Lifting up to 50 lbs

Education

High school diploma or equivalent

Tools

Basic hand tools

TV wall mounting

Equipment installation

Job description

Uniguest is seeking a Part-Time Onsite Patient Technology Support Specialist to assist at NewYork-Presbyterian Weill Cornell Medical Center and Lower Manhattan Hospital. You will help patients and staff use bedside TVs, digital signage, and conferencing tools while performing light maintenance and equipment replacements.

The role requires strong customer service, clear communication, and the ability to work independently in a fast-paced hospital setting.