Onsite Patient Specialist: Intake & Care Champion

humana; Opelousas (LA); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Time off and paid holidays

Short-term and long-term disability

Life insurance and more

Job summary

CenterWell Senior Primary Care is seeking a Medical Assistant to support onsite operations, preparing patients for visits, and assisting doctors by handling intake, vitals, and documentation. You will perform screenings, manage the EMR inbox, and ensure patients understand what to do next through loop-back education.

The role requires MA training or 3+ years experience, and emphasizes HIPAA compliance, infection control, and teamwork in a CenterWell practice environment.

Qualifications

• HIPAA & safety policies
• Infection prevention and OSHA knowledge
• Computer literacy
• Deliver responsive, patient-centered support
• Accurately record patient care information
• Apply practical patient care techniques
• Recognize and manage emotions effectively
• Work across professional teams
• Convey information clearly and compassionately
• Current or in progress BLS certification
• Graduated from MA training program or at least 3 years experience
• Right to work in the United States
• Work the assigned clinic hours

Responsibilities

• Intake & clinical rooming with med/allergy verification, patient history, and screenings.
• Manage EMR inbox and routing to handle messages, labs, and med adherence.
• Educate patients using loop-back to confirm understanding of next steps.

Skills

Patient-centered care

Record keeping

Communication

Team collaboration

Empathy and listening

Problem solving

Education

MA training program completion

3+ years experience

Tools

EMR systems

Job description

CenterWell Senior Primary Care is seeking a Medical Assistant to support onsite operations, preparing patients for visits, and assisting doctors by handling intake, vitals, and documentation. You will perform screenings, manage the EMR inbox, and ensure patients understand what to do next through loop-back education.

The role requires MA training or 3+ years experience, and emphasizes HIPAA compliance, infection control, and teamwork in a CenterWell practice environment.