Medical Office Admin & Front Desk Specialist

UNC Health; Lumberton (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Shift differentials

Every other weekend

Job summary

UNC Health in Lumberton is seeking a dedicated medical administrative assistant to support patient check-in/out, billing tasks, and scheduling. You will handle insurance verification, data entry, and provide courteous service to patients and families.

This full-time onsite role offers 40 hours weekly, shift differential eligibility, and weekend rotation. Prior healthcare office experience and familiarity with ICD/CPT coding are helpful.

Qualifications

• High school diploma or GED required; higher degree may satisfy this requirement.
• Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
• Ability to read and interpret safety rules and procedures; strong math and data entry skills.

Responsibilities

• Check in and check out patients accurately and courteously.
• Process financial information and provide patient billing details.
• Answer phones promptly and provide complete information to patients and families.
• Code visits using ICD and CPT codes and verify insurance information.
• Schedule patient appointments and enter required demographics into the system.

Skills

Customer service

Computer skills

HIPAA compliance

Data entry

Phone etiquette

Education

High school diploma or GED

Tools

Billing software

Job description

UNC Health in Lumberton is seeking a dedicated medical administrative assistant to support patient check-in/out, billing tasks, and scheduling. You will handle insurance verification, data entry, and provide courteous service to patients and families.

This full-time onsite role offers 40 hours weekly, shift differential eligibility, and weekend rotation. Prior healthcare office experience and familiarity with ICD/CPT coding are helpful.