Onsite Patient Scheduling Coordinator — Mon–Fri, 9–5

Infusion4Health Inc; Brea (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

Infusion4Health Inc in Brea, CA is seeking a Scheduling Coordinator to support patient care operations. The role involves handling incoming calls, scheduling appointments, and maintaining patient records in the center's database.

The ideal candidate has a high school diploma, 1+ year in an office setting, 6+ months call center experience, and proficient in Microsoft Office. This is a full-time, onsite position Monday through Friday 9:00 AM to 5:30 PM, with bilingual English/Spanish preferred.

Qualifications

• High school diploma or GED.
• 1+ year experience in an office/administrative environment.
• 6+ months of call center experience.
• Full-time availability Monday–Friday 9:00 AM–5:30 PM.

Responsibilities

• Answer incoming calls and direct to the appropriate department.
• Assist patients with scheduling appointments.
• Maintain patient records and update the center's database.
• Ensure HIPAA compliance in daily operations.
• Make outbound calls to no-shows and reschedule appointments.
• Operate Microsoft Outlook and Teams to coordinate schedules.
• Collaborate with internal departments to follow scheduling guidelines.

Skills

Communication skills

Customer service

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Teams

Job description

Infusion4Health Inc in Brea, CA is seeking a Scheduling Coordinator to support patient care operations. The role involves handling incoming calls, scheduling appointments, and maintaining patient records in the center's database.

The ideal candidate has a high school diploma, 1+ year in an office setting, 6+ months call center experience, and proficient in Microsoft Office. This is a full-time, onsite position Monday through Friday 9:00 AM to 5:30 PM, with bilingual English/Spanish preferred.