Infusion Scheduling Specialist – Oncology Care & Patient Flow

UC San Diego Health; San Diego (CA); On-site; USD 57,399 - 71,347; Part time

Job summary

A prominent health institution in San Diego is seeking an Infusion Scheduling Coordinator. The role involves scheduling appointments, communicating with patients, and coordinating patient flow in the Infusion Center. Candidates should have at least three years of experience in a large healthcare organization and possess excellent customer service and communication skills. This position offers a competitive hourly pay range and is primarily a career appointment with a 70% workload.

Qualifications

• Three years of experience in a large healthcare organization.
• Prior scheduling experience.
• Experience with patient check-in/check-out and cash handling.
• Excellent written and verbal communication skills.

Responsibilities

• Schedule and coordinate multiple complex Infusion Center appointments.
• Communicate with patients and triage non-clinical medical questions.
• Ensure patient registration and demographics are accurate.
• Provide coverage across Infusion Services Call Center.

Skills

Customer service skills

Excellent communication skills

Working knowledge of medical terminology

Tools

Epic

Job description

A prominent health institution in San Diego is seeking an Infusion Scheduling Coordinator. The role involves scheduling appointments, communicating with patients, and coordinating patient flow in the Infusion Center. Candidates should have at least three years of experience in a large healthcare organization and possess excellent customer service and communication skills. This position offers a competitive hourly pay range and is primarily a career appointment with a 70% workload.