Onsite Patient Experience Lead — PT Clinic

Arete Health LLC; Gaithersburg (MD); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Physical therapy sessions

Professional development

Job summary

Arete Health LLC is seeking a Patient Experience Coordinator to enhance patient care in Gaithersburg, MD. You will be the first point of contact, creating a welcoming atmosphere while managing front-office tasks and patient scheduling.

You'll play a crucial role in ensuring a positive visit by coordinating appointments, supporting financial transactions, and aiding patients in their treatment plans. This position offers competitive pay with performance incentives, generous time off, and career

Qualifications

• Strong interpersonal skills and emotional intelligence.
• Excellent organization and attention to detail.
• Comfort discussing financial responsibilities.

Responsibilities

• Welcome patients and create a positive experience.
• Coordinate appointments and manage patient outreach.
• Verify insurance benefits and collect payments.

Skills

Interpersonal skills

Organization

Customer service

Time management

EMR/EHR experience

Tools

Prompt EMR

Job description

Arete Health LLC is seeking a Patient Experience Coordinator to enhance patient care in Gaithersburg, MD. You will be the first point of contact, creating a welcoming atmosphere while managing front-office tasks and patient scheduling.

You'll play a crucial role in ensuring a positive visit by coordinating appointments, supporting financial transactions, and aiding patients in their treatment plans. This position offers competitive pay with performance incentives, generous time off, and career