Onsite Patient Experience Coordinator - 3-Month Temp

UCSF Health, AG; Redwood City (CA); Sur place; USD 34 000 - 55 000; Plein temps

Résumé du poste

UCSF Medical Center in Redwood City, CA seeks a detail-oriented Practice Coordinator to join our administrative team on a temporary basis. You will greet patients, support providers and staff, and help ensure smooth daily operations in a fast-paced clinical setting.

The role emphasizes excellent customer service, organizational skills, and proficiency with Microsoft Office. You will work closely with clinical and management colleagues, handle scheduling and data entry, and participate in service

Qualifications

• High school diploma or equivalent with four years of related experience; or college degree with six months of related experience; or an equivalent combination of education and experience.
• Strong computer skills, including basic keyboarding and proficiency with Microsoft Office applications such as Outlook, Word, and Excel.
• Demonstrated ability to navigate multiple patient and computer systems.
• Strong administrative, organizational, and office coordination skills.
• Excellent customer service, communication, and interpersonal skills, both in person and over the telephone.
• Strong written communication skills, including the ability to compose, edit, and proof documents.
• Excellent problem-solving skills with the ability to analyze situations, prioritize workload, develop solutions, and make recommendations.
• Ability to exercise good judgment, work independently with minimal supervision, and manage deadlines in a fast-paced environment.
• Ability to work effectively with a diverse range of individuals and interact sensitively and professionally with patients.
• Basic math skills.
• Demonstrated knowledge of medical practice terminology.
• Ability to sit at a computer terminal and use telephone equipment for extended periods of time.
• Must successfully complete required fingerprinting and cash-collection approval protocols, if applicable.

Responsabilités

• The Practice Coordinator serves as a key member of the administrative team and represents the practice as a welcoming and professional point of contact for patients, providers, and staff.
• Supports day-to-day practice operations, delivers excellent customer service, and assists with customer service recovery and intervention efforts.
• Works closely with administrative, clinical, and management teams to support operations.

Connaissances

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Formation

High school diploma or equivalent

College degree

Outils

Microsoft Office

Navigate multiple systems

Description du poste

UCSF Medical Center in Redwood City, CA seeks a detail-oriented Practice Coordinator to join our administrative team on a temporary basis. You will greet patients, support providers and staff, and help ensure smooth daily operations in a fast-paced clinical setting.

The role emphasizes excellent customer service, organizational skills, and proficiency with Microsoft Office. You will work closely with clinical and management colleagues, handle scheduling and data entry, and participate in service