Onsite Patient Access Specialist — Impactful Role

Ensemble Health Partners; Paducah (KY); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Patient Access Specialist to perform admitting duties for all patients at Mercy - Lourdes Hospital in Paducah, KY. The on-site role requires compassion, accuracy, and adherence to regulatory requirements.

You will verify eligibility, collect insurance data, process orders, and utilize tools to support POS and billing processes. The position offers a clear path for growth and benefits including tuition reimbursement and paid certifications.

Qualifications

• 1+ years of customer service experience
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Responsibilities

• Perform admitting duties for all patients admitted for services at the hospital.
• Assign MRNs and complete medical necessity/compliance checks.
• Provide patient instructions and collect insurance information.
• Process physician orders and use overlay tools while delivering excellent customer service.
• Explain and distribute patient education documents and forms.
• Review insurance eligibility and support POS and billing processes.
• Screen medical necessity using ABN software and distribute forms as appropriate.

Skills

Customer service

Open to AI/innovation

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking a Patient Access Specialist to perform admitting duties for all patients at Mercy - Lourdes Hospital in Paducah, KY. The on-site role requires compassion, accuracy, and adherence to regulatory requirements.

You will verify eligibility, collect insurance data, process orders, and utilize tools to support POS and billing processes. The position offers a clear path for growth and benefits including tuition reimbursement and paid certifications.