Onsite Patient Access Specialist - Admissions & Billing

Ensemble RCM; Warren (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble is seeking a Patient Access Specialist to perform admitting duties for all patients admitted for services at Mercy - St Joseph Warren Hospital in Warren, OH. This on-site role requires customer-focused service and adherence to regulatory guidelines while supporting POS and billing processes.

The candidate will handle pre-registration tasks, verify insurance, collect demographics, and provide patient education/documents.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Responsibilities

• Admit patients for services at the hospital in accordance with mission and regulatory requirements.
• Assign accurate MRNs and complete medical necessity / compliance checks.
• Collect insurance information and process physician orders.
• Explain and distribute patient education documents and ensure signatures on consent forms.
• Review eligibility responses and enter benefit data to support POS and billing processes.
• Screen medical necessity using ABN software and communicate possible non-payment to Medicare patients.

Skills

Customer service

Education

High School Diploma/GED

Job description

Ensemble is seeking a Patient Access Specialist to perform admitting duties for all patients admitted for services at Mercy - St Joseph Warren Hospital in Warren, OH. This on-site role requires customer-focused service and adherence to regulatory guidelines while supporting POS and billing processes.

The candidate will handle pre-registration tasks, verify insurance, collect demographics, and provide patient education/documents.