Onsite Park Operations Team Lead

CircusTrix, LLC; Birmingham (AL); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k plan with company matching

Job summary

CircusTrix dba Sky Zone is seeking a Team Lead for the Birmingham park. This onsite, full-time role leads daily operations across sales, parties, and food & beverage, stepping in as MOD when needed to ensure a safe, engaging guest experience.

You'll develop leadership skills across shifts, coach team members, and drive smooth operations while upholding Sky Zone's standards and guest delight.

Qualifications

• Minimum age 18 years.
• At least 2 years in operations or guest-facing roles.
• Prior supervisory or leadership experience.
• Background in retail sales, food & beverage, amusement/entertainment, or recreation preferred.
• Proficiency with POS systems and Microsoft Office; comfortable learning new tools.

Responsibilities

• Act as Manager on Duty (MOD) when GM/OM are not present, ensuring safety and operational excellence.
• Coach, support, and delegate to Team Members across all departments.
• Step into Programs, Café, Front Desk, Events to maintain guest experiences and flow.
• Drive membership and program sales by engaging guests and promoting offerings.
• Enforce safety policies and complete incident reports; ensure shift procedures are followed.

Job description

CircusTrix dba Sky Zone is seeking a Team Lead for the Birmingham park. This onsite, full-time role leads daily operations across sales, parties, and food & beverage, stepping in as MOD when needed to ensure a safe, engaging guest experience.

You'll develop leadership skills across shifts, coach team members, and drive smooth operations while upholding Sky Zone's standards and guest delight.