Onsite Packaging Machinery Technician

Packsize International; Joliet (IL); On-site; USD 51,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) retirement plan

Paid Time Off

Health Savings and Flexible Spending

Life and disability insurance

Critical illness

Hospital indemnity

Accident

ID theft protection

Employee Assistance Program (EAP)

Job summary

Packsize International is seeking a Machine Technician to install, configure, and maintain packaging equipment at customer facilities in Joliet, IL. You will perform startup tests, train customers, and troubleshoot complex machinery while building strong customer relationships.

You will travel to customer sites as needed, work with R&D, software, and quality teams, and ensure adherence to safety and operational protocols. This role offers competitive hourly pay and comprehensive benefits.

Qualifications

• Associates Degree, Vocational Training or equivalent experience.
• Bachelor's Degree in a related area preferred.
• Ability to travel to customer facilities and work onsite as required.

Responsibilities

• Schedule tasks at a customer site.
• Troubleshoot issues using technical drawings and documentation.
• Collaborate with R&D, Software and Quality Engineering teams.
• Perform routine maintenance and emergency services.
• Install Packsize solutions and train customers on use and maintenance.
• Prepare detailed technical reports and communicate findings clearly.
• Adhere to safety requirements of Packsize and customer sites.

Skills

Customer service focus

Independent work capability

Knowledge of Windows platforms

Education

Associates Degree or Vocational Training

Bachelor's Degree in related area preferred

Tools

Windows

Hand tools

Microsoft Excel

Microsoft Word

Google Sheets

Google Docs

Job description

Packsize International is seeking a Machine Technician to install, configure, and maintain packaging equipment at customer facilities in Joliet, IL. You will perform startup tests, train customers, and troubleshoot complex machinery while building strong customer relationships.

You will travel to customer sites as needed, work with R&D, software, and quality teams, and ensure adherence to safety and operational protocols. This role offers competitive hourly pay and comprehensive benefits.