Onsite Order Management Specialist

Ingersoll Rand; Campbellsville (KY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Life insurance

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is seeking an Order Management Specialist for 100% onsite work in Charlotte, NC. You will manage customer orders from entry through fulfillment, coordinating with customers, operations, and partners to ensure accurate processing and timely deliveries.

The role requires strong organizational skills, ERP/CRM experience, and the ability to handle multiple priorities while building trusted relationships. Onsite roles include comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• 2+ years in a customer-facing role.
• Exposure to service industry preferred.

Responsibilities

• Liaise between customers, partners, and operations to ensure on-time delivery.
• Process orders from entry to invoicing across multiple channels.
• Communicate status, resolve issues, and manage customer expectations.

Skills

Self-motivated

Teamwork

Analytical thinking

Problem solving

Communication

Customer focus

Multi-tasking

Education

High School Diploma

Tools

MS Office

ERP

Salesforce

Job description

Ingersoll Rand is seeking an Order Management Specialist for 100% onsite work in Charlotte, NC. You will manage customer orders from entry through fulfillment, coordinating with customers, operations, and partners to ensure accurate processing and timely deliveries.

The role requires strong organizational skills, ERP/CRM experience, and the ability to handle multiple priorities while building trusted relationships. Onsite roles include comprehensive benefits and growth opportunities.