Onsite Operations Leader — Fleet & Team Oversight

Confidential Jobs; Westminster (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Confidential Jobs is seeking an Assistant Operations Manager to lead day-to-day operations at a local office. This hands-on role focuses on running a safe, reliable operation with strong leadership over a fleet and staff.

The position is on site with the site location to be determined based on where the candidate resides, within 50 miles. You will manage scheduling, staffing, training, and maintenance while ensuring regulatory compliance and high-quality service to clients.

Qualifications

• 5+ years of progressive experience in a fast-paced environment with hourly staff.
• Proficient with Microsoft Office.
• Strong leadership and the ability to supervise and direct teams.
• Excellent customer service and conflict-resolution skills.
• Detail-oriented with a focus on accuracy and confidentiality.
• Knowledge of DOT and related regulatory requirements.

Responsibilities

• Serve as the primary point of contact for the clients we serve.
• Interview, hire, and train new transportation coordinators/supervisors.
• Prepare monthly work schedules.
• Maintain appropriate staffing levels for drivers and vehicle monitors.
• Ensure all employees maintain proper certifications, training, and licensing.
• Oversee the maintenance function at your office and keep the fleet in a high state of readiness.
• Review and prepare monthly billing.
• Assist with additional tasks or projects as assigned by senior operations leadership.

Skills

Leadership

Customer service

Conflict resolution

Problem solving

Microsoft Office

Education

Bachelor's degree or equivalent in operations management or related field

Tools

Microsoft Office

Job description

Confidential Jobs is seeking an Assistant Operations Manager to lead day-to-day operations at a local office. This hands-on role focuses on running a safe, reliable operation with strong leadership over a fleet and staff.

The position is on site with the site location to be determined based on where the candidate resides, within 50 miles. You will manage scheduling, staffing, training, and maintenance while ensuring regulatory compliance and high-quality service to clients.