Onsite Operations Coordinator — Scheduling & Logistics

Sightpath Medical Inc.; BLOOMINGTON (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Fully Paid STD/LTD Insurance

Fully Paid 2x Basic Life Insurance

401k with Company Match

Paid Vacation

Job summary

Sightpath Medical is hiring an Operations Coordinator to support scheduling and logistical operations in Bloomington, MN. This onsite role works with customers, field staff, and sales to ensure smooth service delivery.

You will coordinate surgery dates, optimize routes for DOT compliance and cost efficiency, and serve as the main point of contact for customers, while collaborating with marketing to provide development tools and ensuring excellent service.

Qualifications

• Excellent customer service and customer relationship building skills.
• Strong multi-tasking skills a MUST.
• Demonstrated problem solving and strategic/critical thinking skills.
• Handles emergencies calmly and logically, ensuring appropriate communications to involved and required parties.
• Proactive and high energy individual with great attention to detail.
• Self-directed, energetic, motivated and able to adapt to a changing environment.
• Able to manage own time and to set priorities.
• Able to work well in a team environment and be an integral team player.
• Knowledgeable in computer skills specifically all aspects of Microsoft Office.
• Good verbal and written communication skills.

Responsibilities

• Work with assigned customers to coordinate surgery dates.
• Research and analyze service routes to ensure compliance with DOT regulations and identify most cost efficient service routes.
• Ensure assigned customer demographic information is accurate and maintained in the database.
• Main point of contact for customer questions and concerns.
• Drive customer retention by providing additional support when needed.
• Work collaboratively with marketing to provide standardized practice development tools.

Skills

Customer service

Multi-tasking

Problem solving

Time management

Communication skills

Team player

Attention to detail

Tools

Microsoft Office

Job description

Sightpath Medical is hiring an Operations Coordinator to support scheduling and logistical operations in Bloomington, MN. This onsite role works with customers, field staff, and sales to ensure smooth service delivery.

You will coordinate surgery dates, optimize routes for DOT compliance and cost efficiency, and serve as the main point of contact for customers, while collaborating with marketing to provide development tools and ensuring excellent service.