Onsite Operations Coordinator - Logistics & Customer Care

Umsag; BLOOMINGTON (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

STD/LTD Insurance

Life Insurance

401k with Company Match

Paid Vacation

Job summary

Sightpath Medical is seeking an Operations Coordinator for an on-site role in Bloomington, MN. The coordinator will schedule and provide operational support for customers, guiding logistics for field staff, managers, and the sales team to ensure smooth service delivery.

Key responsibilities include coordinating surgery dates, analyzing routes for DOT compliance and cost efficiency, and maintaining accurate customer data.

Qualifications

• Excellent customer service and customer relationship building skills.
• Strong multi-tasking skills a MUST.
• Demonstrated problem solving and strategic/critical thinking skills.
• Handles emergencies calmly and logically, ensuring appropriate communications to involved and required parties.
• Proactive and high energy individual with great attention to detail.

Responsibilities

• Logistical Support: coordinate surgery dates with assigned customers; analyze service routes for DOT compliance and cost efficiency; maintain customer data in the database.
• Customer Service: serve as main point of contact for questions; drive customer retention; support marketing with standardized tools.

Skills

Customer service

Multi-tasking

Problem solving

Communication

Team player

MS Office

Tools

Microsoft Office

Job description

Sightpath Medical is seeking an Operations Coordinator for an on-site role in Bloomington, MN. The coordinator will schedule and provide operational support for customers, guiding logistics for field staff, managers, and the sales team to ensure smooth service delivery.

Key responsibilities include coordinating surgery dates, analyzing routes for DOT compliance and cost efficiency, and maintaining accurate customer data.