Onsite Office Services Coordinator

Meta; San Francisco (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

My Company in San Francisco is seeking an Office Services Associate to support multiple customer locations in downtown San Francisco and San Rafael. The role is 2+ months (temp to hire) with typical hours 8:00 AM–5:00 PM, and occasional early starts or weekend shifts.

You will oversee mail, shipping, reception, and conference room setup, work independently or with a team, adapt to various environments, and travel between sites within a 40–50 mile radius.

Qualifications

• Support daily operations, implementations, expansions, and administration of Managed Services Accounts across an assigned operational area.
• Provide customer support at multiple external client facilities and support various locations as needed for vacations, absences, training, implementations, and other business needs.
• Support services including mail, shipping and receiving, copy/production center, reception, hospitality, and conference room setups.
• Work independently or with team members while adapting to different customer environments, including law firms, retail corporate offices, warehouses, and other locations.

Responsibilities

• Support daily operations and all contracted services at customer accounts within the assigned geographical area.
• Assist management with process improvement, procedural testing, validation, and field compliance with operational best practices.
• Support Field Implementation Managers with new customer account implementations and service expansions.
• Assist with onboarding new team members and cross-training peers.
• Assist with developing, maintaining, and sharing Site Procedure Guides and best practices.
• Routinely inspect Site Procedure Guides for accuracy and compliance.
• Maintain knowledge of all contracted services within assigned customer accounts.
• Perform daily visual inspections of site services and safety compliance.
• Provide feedback through survey tools or other methods to improve the customer experience.
• Cover onsite resources during absences or vacations, including site management when required.
• Provide and support all aspects of services while traveling between various customer accounts.

Skills

Customer service

Communication

Problem solving

Teamwork

Adaptability

Initiative

Training absorption

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

My Company in San Francisco is seeking an Office Services Associate to support multiple customer locations in downtown San Francisco and San Rafael. The role is 2+ months (temp to hire) with typical hours 8:00 AM–5:00 PM, and occasional early starts or weekend shifts.

You will oversee mail, shipping, reception, and conference room setup, work independently or with a team, adapt to various environments, and travel between sites within a 40–50 mile radius.