Events & Services Coordinator

Valid8 Financial, Inc.; San Francisco (CA); On-site; USD 65,000 - 72,000; Full time

Job summary

San Francisco Travel is seeking an Associate, Events & Services to support the Director and Convention Service Managers with correspondence, monthly reports, phone coverage, and records management. You will assist with site inspections, venue referrals, and event planning support for meetings and services needs.

Responsibilities include coordinating itineraries, data entry in Salesforce, and assisting with client events and tradeshow activities.

Qualifications

• Education and/or training equivalent to college graduate.
• 2+ years related experience in secretarial and administrative duties.
• Degree or experience in business administration and/or hospitality management a plus.

Responsibilities

• Provide primary phone coverage for sales managers and screen large volumes of telephone calls from meeting planners and SF Travel's partners.
• Assist department with client communication support.
• Service the needs of meeting planners and provide suggestions, when appropriate, which involves knowledge of San Francisco and members.
• Develop relationships with key hotel contacts to enhance response time to leads and other requests.
• Enter data into Salesforce and process purchase orders, work orders, expense reports, letters, and check requests.
• Compile and distribute group resumes for citywide conventions.
• Coordinate and produce itineraries for site visits as well as assist in their planning and execution.
• Participate in and support client sales calls and/or presentations.
• Assist with planning and executing client events.
• Support Convention Services with pre-promotion for future conventions when necessary.
• Prepare Convention Service information for staff meetings: site visits, pre-promotion and events.
• Manage the fulfillment order process of promotional materials utilizing various methods including website, mailing, and in-house.
• Monitor assigned inventory of brochures, supplies, and promotional items.
• Process orders for promotional materials and supplies as needed.
• Handle trade show and event shipments, domestically and internationally.
• Provide back-up to staff during tradeshows, conventions or events.
• Deliver amenities to hotels as needed.
• Process reports, correspondence, invoices, convention activity, surveys, and Admail Fulfillment.
• Participate in and attend SF Travel sponsored member events.
• Support the Director, Convention Services & Events.
• Assist division support staff as needed.
• Other duties may be assigned.

Skills

Independent working

Organizational skills

Interpersonal skills

Written and verbal communication

Microsoft Office

Salesforce

Cvent

Eventbrite

Box

Concur

Education

College graduate

Tools

Salesforce

Cvent

Eventbrite

Box

Concur

Job description

San Francisco Travel is seeking an Associate, Events & Services to support the Director and Convention Service Managers with correspondence, monthly reports, phone coverage, and records management. You will assist with site inspections, venue referrals, and event planning support for meetings and services needs.

Responsibilities include coordinating itineraries, data entry in Salesforce, and assisting with client events and tradeshow activities.