Onsite Medical Device Complaint Lab Technician

Abbott; Alameda (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Flexible Spending Accounts

Supplemental Life Insurance

Short Term Disability

Long Term Disability

Critical Illness/ Hospital coverage//A

MetLife Benefits

401(k)

Job summary

Abbott in Alameda, CA is seeking a Complaint Investigations Tech to support investigation of returned blood glucose meters, strips, and sensors. The role involves unpacking, sorting by product line, and documenting findings in the complaint handling system.

You'll operate lab equipment (multimeters, oscilloscopes, test fixtures, microscopes), perform routine testing, and ensure records and equipment validity.

Qualifications

• Must have HS diploma or GED with technical experience.
• Associates or Bachelor's degree considered.
• Experience in Medical Device/Biotech preferred.
• Reading and following SOPs required.
• Strong documentation and data entry skills.
• Ability to work in a team and focus on repetitive investigations.

Responsibilities

• Unpack and sort returned products by product lines.
• Investigate complaints regarding meters, strips and sensors.
• Document investigations in the Complaint Handling System.
• Use lab equipment (multimeters, oscilloscopes, fixtures, microscopes) for testing.
• Maintain routine QA records and ensure equipment validity.

Skills

Computer skills

English reading/writing

Teamwork

SOP compliance

Documentation

Data entry

Quality inspection

Education

HS diploma or GED

Associate’s degree in EE/Science

Bachelor’s degree (recent grads ideal)

Tools

Multimeters

Oscilloscopes

Test fixtures

Microscopes

Job description

Abbott in Alameda, CA is seeking a Complaint Investigations Tech to support investigation of returned blood glucose meters, strips, and sensors. The role involves unpacking, sorting by product line, and documenting findings in the complaint handling system.

You'll operate lab equipment (multimeters, oscilloscopes, test fixtures, microscopes), perform routine testing, and ensure records and equipment validity.