Lab Technician (Entry Level)

Abbott; Alameda (CA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Health Savings Account

Flexible Spending Accounts

Life Insurance

Short Term Disability

Long Term Disability

401(k)

Job summary

Abbott in Alameda, CA is seeking an Entry Level Lab Technician for the Complaint Investigations Lab. You will investigate customer complaints about blood glucose meters, strips and sensors and perform routine testing on returned products using diverse lab equipment.

This 6-month, on-site role requires following SOPs, strong documentation, and data entry skills; you will document investigations, use multimeters, oscilloscopes, microscopes, and test fixtures, and help ensure timely investigations

Qualifications

• Bachelor’s degree preferred; HS diploma or GED with technical experience acceptable.
• Proficient reading/writing in English and strong documentation skills.
• Ability to follow SOPs and perform data entry of investigation results.
• Experience with lab equipment operation and troubleshooting is a plus.
• Experience in Medical Device/Biotech industry preferred.

Responsibilities

• Unpack and sort returned products by product line.
• Document complaint investigations in the Complaint Handling System.
• Use troubleshooting equipment like multimeters, oscilloscopes, test fixtures, microscopes.
• Perform routine maintenance on quality records and ensure equipment validity.
• Summarize and record all test data with proper documentation.
• Support timely investigations and closures.

Skills

SOP adherence

Data entry

English proficiency

Documentation skills

Attention to repetitive tasks

Education

Bachelor's degree preferred

HS Diploma or GED with technical experience

Tools

Multimeters

Oscilloscopes

Test fixtures

Microscopes

Job description

Title: Lab Technician (Entry Level)

Location: Alameda, CA

Duration: 6 Month

Shift: 5AM -1:30PM

100% On-SIte

Job Summary:

• Entry Level Lab Technician in the Complaint Investigations Lab.
• Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors.
• Perform routine testing (physical, chemical or functional) on product returned from the field due to a customer complaint, using a variety of lab equipment.
• Process customer returns in a timely manner in accordance with ISO and FDA QS Reg.
• Support company goal for timeliness of complaint investigations and closures.

Key Responsibilities:

• Unpacking boxes safely and sorting the returned products accordingly by product lines.
• The Technician will document complaint investigations in the Complaint Handling System.
• The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
• Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.
• Summarize and record all test data and maintain proper documentation of all lab work.

Required Qualifications:

• Recent college graduates with a bachelor’s degree are an ideal fit for this entry level position.
• Minimum education required is H.S. Diploma or equivalent (such as GED) with technical experience.
• Proficient computer skills to navigate Internet programs used, basic Microsoft Office skills and be able to read, write and comprehend English.
• Ability to follow written work instructions of SOP’s is required.
• Good documentation skills are a must.
• Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
• Ability to focus while performing repetitive and routine investigations is a must.
• Must have good written and oral communications skills.

Preferred Qualifications:

• Experience in Medical Device / Biotech Industry with a Technical Background is preferred.
• Knowledge of Electronic Troubleshooting is preferred.
• Ability to work in a team setting is a plus.
• Great fit for workers with Inspection and Quality experience.
• An Associates (Two year) degree in Electrical Engineering or other Science may be considered.

Consultants Eligible Benefits Upon Waiting Period:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account (for High-Deductible Health Plans)
• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
• Supplemental Life Insurance
• Short Term Disability (coverage varies by state)
• Long Term Disability
• Critical Illness, Hospital coverage, Accident Insurance
• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
• 401(k)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.