Entry-Level Lab Technician: Complaint Investigations & Testing

ManpowerGroup Global Inc.; Alameda (CA); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Health Savings Account

Flexible Spending Accounts

Life Insurance

Short Term Disability

Long Term Disability

401(k)

Job summary

Medical Device & Biotech is seeking an Entry Level Lab Technician to join the Complaint Investigations Lab, supporting complaint investigations and quality documentation workflows. Alameda, CA onsite, 28–31 USD/hr, 6+ month contract. Shift is 5:00AM to 1:30PM.

Ideal candidate: recent grad or with relevant tech experience, strong documentation habits, and willingness to learn hands-on troubleshooting and lab testing procedures.

Qualifications

• Bachelor's degree ideal; recent grads welcome.
• Basic Microsoft Office skills and computer navigation.
• Ability to read, write, and comprehend English.
• Good documentation and data entry of investigation results.
• Follow SOPs and maintain consistent, repeatable work.
• HS Diploma or GED with technical experience; A.S. degree may be considered.

Responsibilities

• Unpack boxes safely and sort returned products by product lines.
• Investigate returned products to resolve customer complaints related to blood glucose meters, strips & sensors.
• Document complaint investigations in the Complaint Handling System with clear, accurate records.
• Use troubleshooting and lab equipment (e.g., multimeters, oscilloscopes, test fixtures, microscopes) to complete investigations.
• Perform routine maintenance on quality records and ensure testing equipment is within validity.

Skills

Attention to detail

Documentation

English literacy

Data entry

SOP compliance

Education

Bachelor's degree ideal

HS Diploma or GED with technical experience

Associates degree in Electrical Engineering or related

Tools

Multimeters

Oscilloscopes

Test fixtures

Microscopes

Microsoft Office

Job description

Medical Device & Biotech is seeking an Entry Level Lab Technician to join the Complaint Investigations Lab, supporting complaint investigations and quality documentation workflows. Alameda, CA onsite, 28–31 USD/hr, 6+ month contract. Shift is 5:00AM to 1:30PM.

Ideal candidate: recent grad or with relevant tech experience, strong documentation habits, and willingness to learn hands-on troubleshooting and lab testing procedures.