Onsite Medical Device Complaint Investigator & Root-Cause

Abbott; Plymouth (MN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Health Savings Account (HSA)

401(k)

Job summary

Abbott in Plymouth, MN is seeking an experienced Complaint Investigation Engineer for a 7-month, 100% onsite assignment. You will lead electrical failure analyses, perform comprehensive investigations of returned medical devices, and document findings under regulated quality systems.

Responsibilities include developing test plans, interpreting schematics, and collaborating with cross-functional teams to ensure timely, audit-ready reports.

Qualifications

• Bachelor's degree in Electrical Engineering, Electronics Engineering, Biomedical Engineering, or related field.
• Experience performing root cause investigations and technical failure analysis.
• Experience working within regulated quality systems.
• Strong understanding of electrical systems and troubleshooting techniques.
• Ability to read electrical schematics, wiring diagrams, technical specifications, and test protocols.
• Experience with laboratory diagnostic equipment and technical writing.

Responsibilities

• Conduct comprehensive investigations of returned medical devices and components.
• Perform electrical, functional, mechanical, and visual evaluations of returned products.
• Develop investigation strategies based on complaint information and device history.
• Execute failure analysis to determine complaint validity and failure mechanisms.
• Differentiate product-related, process-related, supplier-related, and user-related issues.

Skills

Electrical engineering

Root cause analysis

Electrical troubleshooting

Reading schematics and wiring diagrams

Technical writing

Data analysis

Education

Bachelor's degree in Electrical Engineering or related field

Tools

Oscilloscopes

Digital multimeters

Data acquisition systems

Laboratory test equipment

Job description

Abbott in Plymouth, MN is seeking an experienced Complaint Investigation Engineer for a 7-month, 100% onsite assignment. You will lead electrical failure analyses, perform comprehensive investigations of returned medical devices, and document findings under regulated quality systems.

Responsibilities include developing test plans, interpreting schematics, and collaborating with cross-functional teams to ensure timely, audit-ready reports.