Entry-Level Lab Technician: Complaint Investigations

Abbott; Alameda (CA); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Health Savings Account

Flexible Spending Accounts

Life Insurance

Short Term Disability

Long Term Disability

401(k)

Job summary

Abbott in Alameda, CA is seeking an Entry Level Lab Technician for the Complaint Investigations Lab. You will investigate customer complaints about blood glucose meters, strips and sensors and perform routine testing on returned products using diverse lab equipment.

This 6-month, on-site role requires following SOPs, strong documentation, and data entry skills; you will document investigations, use multimeters, oscilloscopes, microscopes, and test fixtures, and help ensure timely investigations

Qualifications

• Bachelor’s degree preferred; HS diploma or GED with technical experience acceptable.
• Proficient reading/writing in English and strong documentation skills.
• Ability to follow SOPs and perform data entry of investigation results.
• Experience with lab equipment operation and troubleshooting is a plus.
• Experience in Medical Device/Biotech industry preferred.

Responsibilities

• Unpack and sort returned products by product line.
• Document complaint investigations in the Complaint Handling System.
• Use troubleshooting equipment like multimeters, oscilloscopes, test fixtures, microscopes.
• Perform routine maintenance on quality records and ensure equipment validity.
• Summarize and record all test data with proper documentation.
• Support timely investigations and closures.

Skills

SOP adherence

Data entry

English proficiency

Documentation skills

Attention to repetitive tasks

Education

Bachelor's degree preferred

HS Diploma or GED with technical experience

Tools

Multimeters

Oscilloscopes

Test fixtures

Microscopes

Job description

Abbott in Alameda, CA is seeking an Entry Level Lab Technician for the Complaint Investigations Lab. You will investigate customer complaints about blood glucose meters, strips and sensors and perform routine testing on returned products using diverse lab equipment.

This 6-month, on-site role requires following SOPs, strong documentation, and data entry skills; you will document investigations, use multimeters, oscilloscopes, microscopes, and test fixtures, and help ensure timely investigations