Property Maintenance & Operations Coordinator

EPT SPE LLC; United States; On-site; USD 56,000 - 65,000; Full time

Benefits offered by this job

12 paid holidays

15 PTO days

Housing discount 20%

Annual bonus program

Job summary

Essex Property Trust is seeking an Operations Coordinator in Foster City, CA to support maintenance operations across a portfolio of properties. The role coordinates service requests, vendor scheduling, and project support, interfacing with the General Operations Managers and Maintenance Supervisors to keep properties running smoothly.

This on-site position emphasizes in-person communication with residents and vendors, with occasional virtual or phone coordination.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Proficiency with Microsoft Office Suite and familiarity with property management or CRM software.
• Prior experience in customer service or property management is preferred.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively.
• Ability to read, write, speak, and understand English.
• Capability to utilize a personal smart device for apps related to property operations and communication.

Responsibilities

• Manage and prioritize service requests using SightPlan.
• Schedule pre-move-out and final move-out inspections with residents, which may be conducted in person or virtually as needs demand.
• Create purchase orders for vendor services and track vendor-related work orders.
• Schedule vendors for unit turnovers based on inspection findings.
• Monitor unit turnover and maintenance work orders to ensure timely completion.
• Respond to onsite emergencies and coordinate with the onsite team, including providing in-person support and coverage as needed for colleagues at other locations.
• Partner with CMS Project Manager in supporting various asset improvement and preventative maintenance projects.
• Be the Community Management stakeholder of each project.
• Assist in scheduling and granting property access for projects led by Project Execution and sustainability, which can require onsite presence to facilitate.
• Communicate with on-site team and residents in person (or telephonically and virtually when not possible) to confirm work completion, gather feedback, and recommend improvements.
• Assist in purchasing supplies, equipment, and services while tracking budget variances and escalating concerns as needed.
• Other responsibilities as deemed necessary by the company as part of the ordinary course of business.

Job description

Essex Property Trust is seeking an Operations Coordinator in Foster City, CA to support maintenance operations across a portfolio of properties. The role coordinates service requests, vendor scheduling, and project support, interfacing with the General Operations Managers and Maintenance Supervisors to keep properties running smoothly.

This on-site position emphasizes in-person communication with residents and vendors, with occasional virtual or phone coordination.