Onsite Mail & Claims Support Clerk — ESOP Growth

CCMSI; Scottsdale (AZ); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off: 4 weeks

10 paid holidays in first year

Medical, Dental, Vision

Life and Disability Insurance

401(k) retirement plan and ESOP

Career growth opportunities

Team-based, supportive culture

Job summary

CCMSI is seeking a dependable Mail Service Clerk in Scottsdale, AZ. This onsite role supports the Workers' Compensation team by handling mail, scanning documents, and maintaining claim files while providing administrative support to claim associates.

The position emphasizes organization, attention to detail, and collaborative teamwork, with a Monday–Friday schedule from 8:00 am to 4:30 pm MST and an hourly wage of $18–$20.

Qualifications

• Excellent verbal and written communication skills.
• Ability to set priorities, manage multiple tasks, and meet performance goals.
• Ability to thrive in a fast-paced, changing environment.
• Strong attention to detail, organization, and time management skills.
• Self-motivated with the ability to work independently and with minimal supervision.
• Flexible, accurate, and proactive in problem-solving.
• Ability to maintain confidentiality and exercise discretion.
• Reliable attendance during established business hours.
• Strong customer service focus with responsiveness to internal and external clients.

Responsibilities

• Process and distribute incoming and outgoing mail, packages, and correspondence.
• Scan, index, and attach documents to electronic claim files.
• Monitor fax queues and route documents to appropriate team members.
• Provide administrative support to Workers' Compensation claim associate teams.
• Maintain accurate shipping, postage, and departmental records.
• Assist with claim file maintenance and document workflows.
• Prioritize tasks and ensure timely, accurate completion of assigned work.
• Provide excellent internal customer service while supporting a collaborative team environment.
• Monitor and Distribute Branch Offices Fax Folder's Daily

Skills

Verbal and written communication

Prioritization

Multi-tasking

Attention to detail

Independence

Problem solving

Confidentiality

Customer service

Tools

Microsoft Office

Typing skills

Job description

CCMSI is seeking a dependable Mail Service Clerk in Scottsdale, AZ. This onsite role supports the Workers' Compensation team by handling mail, scanning documents, and maintaining claim files while providing administrative support to claim associates.

The position emphasizes organization, attention to detail, and collaborative teamwork, with a Monday–Friday schedule from 8:00 am to 4:30 pm MST and an hourly wage of $18–$20.