Claims Support Specialist

CCMSI; Phoenix (AZ); On-site; USD 66,345,000 - 71,635,000; Full time

Benefits offered by this job

PTO 4 weeks

Holidays 10 days

Benefits package

Job summary

CCMSI is seeking a detail-oriented Claim Assistant in Phoenix to support a fast-paced claims team. You will perform essential clerical duties, data entry, and file maintenance to keep claims moving smoothly through review stages.

The role emphasizes organizational rigor, reliability, and collaborative teamwork, with a clear path to growth within a leading TPA provider of risk management solutions.

Qualifications

• Strong organizational skills with the ability to manage tasks in a fast-paced office environment.
• Comfort handling high-volume clerical work with accuracy and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Activate new claims and ensure files are set up accurately in the claim system.
• Summarize correspondence and medical records in the log notes.
• Request medical records and bills from providers.
• Review and maintain personal diary on claim system.
• Redact files to be sent to third parties.
• Provide phone support for incoming calls and inquiries.
• Scan, attach, and organize electronic documents within claim files.
• Assist adjusters with diary management and document queues.
• Provide general clerical support to maintain workflow for a high-volume team.

Skills

Organizational skills

Attention to detail

Verbal & written communication

Microsoft Office

Education

Associate degree or 2 years related experience

Tools

Microsoft Office

Job description

CCMSI is seeking a detail-oriented Claim Assistant in Phoenix to support a fast-paced claims team. You will perform essential clerical duties, data entry, and file maintenance to keep claims moving smoothly through review stages.

The role emphasizes organizational rigor, reliability, and collaborative teamwork, with a clear path to growth within a leading TPA provider of risk management solutions.