Onsite LPN: Behavioral Health Admissions & Intake

summitbhc; Green Bay (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Willow Creek Behavioral Health in Green Bay, Wisconsin is seeking an Intake Coordinator (LPN) to manage patient admissions and intake operations on-site. You will handle phone triage, scheduling, financial counseling, and insurance verification to streamline admissions processes.

The role emphasizes collaboration with nursing, clinical staff, and external referrals, with an expectation of maintaining clear communication and documentation throughout the admissions cycle.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in social work, psychology, counseling, or related field preferred.
• One or more years' experience in healthcare admissions required.
• Experience with patient assessment, referrals, and insurance coordination.
• Knowledge of community resources.
• Excellent interpersonal and interviewing skills; strong communication.

Responsibilities

• Conducts pre-admission screenings and schedules assessments.
• Provides coverage for call center duties during times of high volume.
• Verifies insurance and assists with pre-certifications.
• Coordinates with clinical staff to ensure timely admissions.
• Maintains documentation of admissions and referrals.

Skills

Interpersonal skills

Telephone etiquette

Assessment skills

Communication

Education

High school diploma or equivalent

Bachelor's degree in social work, psychology, counseling, or related field

Job description

Willow Creek Behavioral Health in Green Bay, Wisconsin is seeking an Intake Coordinator (LPN) to manage patient admissions and intake operations on-site. You will handle phone triage, scheduling, financial counseling, and insurance verification to streamline admissions processes.

The role emphasizes collaboration with nursing, clinical staff, and external referrals, with an expectation of maintaining clear communication and documentation throughout the admissions cycle.