Onsite Library IT Technician - Multi-Site Support

Library Systems & Services, LLC; Desert Hot Springs (CA); Sur place; USD 28 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health Plan

Tuition Assistance

401k Plan

Life Insurance

Paid Time Off

Disability Insurance

Training & Development

Wellness Resources

Résumé du poste

Library Systems & Services, LLC is seeking an IT Technician to deliver customer service oriented technical support across Riverside County desert libraries. The role requires daily travel to multiple library locations including Desert Hot Springs, Cathedral City, Indio, Coachella, Mecca, and others, ensuring IT systems function smoothly.

You will troubleshoot hardware, software, and network issues, provide basic networking support, and train staff on new systems.

Qualifications

• High school diploma or equivalent; associate degree or certificate preferred.
• Ability to communicate with diverse populations; bilingual (English/Spanish) a plus.
• Strong written and oral communication skills.
• Basic knowledge of computer networking, hardware, and software systems.
• Experience with Windows administration including GPOs.
• General computer troubleshooting knowledge; ability to train staff.

Responsabilités

• Provide entry level IT support for library staff at multiple sites.
• Identify, troubleshoot and resolve hardware, software, and network problems.
• Provide basic networking support.
• Interact with vendors to support and maintain IT environment.
• Use tracking systems to log requests and monitor progress.
• Communicate with manager, staff, and end users on unresolved issues.
• Perform other duties as assigned.

Connaissances

Entry level IT support

Troubleshooting hardware/software

Basic networking

Vendor liaison

Ticket tracking

Communication with users

Formation

High School diploma or equivalent

Associates degree / certificate in tech

Outils

GPO

Description du poste

Library Systems & Services, LLC is seeking an IT Technician to deliver customer service oriented technical support across Riverside County desert libraries. The role requires daily travel to multiple library locations including Desert Hot Springs, Cathedral City, Indio, Coachella, Mecca, and others, ensuring IT systems function smoothly.

You will troubleshoot hardware, software, and network issues, provide basic networking support, and train staff on new systems.