Onsite Level 2 Network Technician

Compucom Staffing; Hillsboro (OR); On-site; USD 22,000 - 29,000; Full time

Job summary

CompucomStaffing is hiring a Level 2 Network Technician for an onsite role in Hillsboro, OR to provide end-user support and collaborate with Level 2/3 teams. You will work in a busy data center, perform hardware installs, cabling, and asset management, while ensuring reliable connectivity and service delivery.

You will handle rack-and-stack tasks, assist with cabling, and support incidents with remote teams, while maintaining accurate asset records and following company policies.

Qualifications

• 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices.
• Ability to work in a hot data center environment and on a ladder for top-of-rack installs.
• Must be able to lift up to 35 lbs and travel between buildings using personal transport.
• Strong customer service and clear written/verbal communication skills.
• Proficiency with Microsoft Office and Windows 10; familiarity with ServiceNow is a plus.

Responsibilities

• Maintain network environment with Smart Hands support for incidents and requests.
• Install hardware, patch cables, and enable new services with remote teams.
• Assist with hardware rack and stack installations and testing connectivity.
• Receive, validate, and document hardware shipments; maintain asset records in ServiceNow.
• Move equipment, manage cabling, and support data center operations.
• Provide escort service for vendors/techs and follow ticket requests in ServiceNow.

Skills

Network hardware

Rack and stack

Windows 10

Microsoft Office

Customer service

Teamwork

Ability to lift 35 lbs

Data center environment

Travel between buildings

Education

Higher education or degree preferred

Tools

ServiceNow

Ethernet cabling

Job description

CompucomStaffing is hiring a Level 2 Network Technician for an onsite role in Hillsboro, OR to provide end-user support and collaborate with Level 2/3 teams. You will work in a busy data center, perform hardware installs, cabling, and asset management, while ensuring reliable connectivity and service delivery.

You will handle rack-and-stack tasks, assist with cabling, and support incidents with remote teams, while maintaining accurate asset records and following company policies.