Onsite Legal Services & Hospitality Coordinator

Ricoh USA, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, life and disability保险

401K retirement savings

Paid vacation & holidays

Tuition assistance

Job summary

Ricoh USA, Inc. is seeking a Legal Senior Onsite Service Specialist to support client matter workflows, manage equipment scheduling for offsite trials, and handle confidential documents in a professional legal services environment.

The role emphasizes exceptional service delivery, coordination of resources, and adherence to safety protocols while maintaining logs and supporting office operations.

Qualifications

• High school diploma or GED required with 1+ year relevant experience.
• Proficiency in MS Office Suite.
• Strong communication skills and ability to thrive in a fast-paced, customer-centric environment.

Responsibilities

• Deliver customer service by addressing inquiries and coordinating service calls.
• Provide equipment troubleshooting and escalate technical issues promptly.
• Collaborate to ensure smooth delivery of jobs and support building functions.
• Assist with meetings room setups, light maintenance, and reception duties.

Skills

Customer service

Communication skills

MS Office

Independent work

Technical troubleshooting

Education

High school diploma or GED

Tools

Copier equipment repair knowledge

Job description

Ricoh USA, Inc. is seeking a Legal Senior Onsite Service Specialist to support client matter workflows, manage equipment scheduling for offsite trials, and handle confidential documents in a professional legal services environment.

The role emphasizes exceptional service delivery, coordination of resources, and adherence to safety protocols while maintaining logs and supporting office operations.