Onsite Leasing & Community Relations Specialist

Asset Living; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and AD/

401K with employer matching

Commission and performance bonuses

Paid sick days

Company holidays

Job summary

Asset Living is seeking a Community Assistant in Knoxville to handle leasing, marketing, and resident relations for a property. You will show units, sign leases, and manage daily on-site operations.

The role requires a high school diploma or equivalent, basic computer skills, and knowledge of Fair Housing Laws and OSHA requirements. It offers full-time employment with a comprehensive total rewards package including health benefits and retirement contributions.

Qualifications

• High School Diploma or Equivalent is required.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Property Leasing and Administration.
• Regular/daily onsite attendance is required.
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
• Completes all leasing paperwork needed prior to move-in.
• Assisting with lease audits, walking units, and turn process.
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model.
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans.
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that immediate supervisor delegates

Education

High School Diploma or Equivalent

Job description

Asset Living is seeking a Community Assistant in Knoxville to handle leasing, marketing, and resident relations for a property. You will show units, sign leases, and manage daily on-site operations.

The role requires a high school diploma or equivalent, basic computer skills, and knowledge of Fair Housing Laws and OSHA requirements. It offers full-time employment with a comprehensive total rewards package including health benefits and retirement contributions.